Effective Date: 12 May 2026

These Terms and Conditions govern the use of the VE Batteries website and the purchase of products from www.vebatteries.com.au.

By accessing the website or placing an order, you agree to these Terms and Conditions.

1. General

VE Batteries reserves the right to update or modify these Terms and Conditions at any time without prior notice.

Customers should review these Terms regularly before making purchases.

2. Product Information

VE Batteries aims to ensure all product descriptions, specifications, images, and pricing are accurate.

However:

• Product images may differ slightly from actual items.
• Specifications may change without notice.
• Pricing errors may occasionally occur.
• Availability is subject to stock levels.

VE Batteries reserves the right to correct errors and cancel orders affected by incorrect pricing or product information.

3. Orders

Orders are subject to acceptance and availability.

VE Batteries may refuse or cancel orders for reasons including:

• Suspected fraud
• Incorrect pricing
• Stock unavailability
• Payment issues
• Delivery restrictions

If payment has already been processed for a cancelled order, a refund will be issued.

4. Pricing & Payment

All prices are listed in Australian Dollars (AUD) unless otherwise stated.

Prices may include or exclude GST depending on the product listing.

Accepted payment methods may include:

• Credit Card
• Bank Transfer
• PayPal
• Buy Now Pay Later services
• Other approved payment methods

Orders will not be dispatched until payment is received in full.

5. Shipping & Delivery

Delivery times are estimates only and may vary depending on:

• Location
• Freight provider delays
• Weather conditions
• Stock availability

Risk passes to the customer upon delivery.

Customers must inspect goods upon delivery and notify VE Batteries promptly of any damage or shortages within 7 days of receiving product.

6. Returns & Refunds

Returns are subject to approval.

Unused products in original packaging may be eligible for return within a 7 days period of ordering or receiving, subject to:

• Restocking fees
• Freight charges
• Inspection approval

Custom orders and special-order items may not be returnable.

Refunds are processed in accordance with Australian Consumer Law.

7. Use of Products

Customers are responsible for:

• Selecting suitable products
• Proper installation
• Safe handling and operation
• Following all applicable laws and standards

VE Batteries is not responsible for damage resulting from incorrect installation or misuse.

8. Intellectual Property

All content on the website, including:

• Logos
• Product images
• Text
• Graphics
• Branding
• Design elements

is the property of VE Batteries and may not be copied, reproduced, or used without written permission.

9. Website Use

Users must not:

• Use the website for unlawful purposes
• Attempt to interfere with website security
• Upload malicious software
• Copy or scrape website content
• Misrepresent identity or business information

VE Batteries reserves the right to restrict access where misuse is suspected.

10. Privacy

Customer information is handled in accordance with the VE Batteries Privacy Policy.

Personal information may be collected for:

• Order processing
• Customer support
• Delivery purposes
• Marketing communications where consent is provided

VE Batteries does not sell customer information to third parties.

11. Limitation of Liability

To the maximum extent permitted by law, VE Batteries is not liable for:

• Indirect or consequential loss
• Website interruptions
• Data loss
• Delays in delivery
• Third-party service failures
• Installation or labour costs
• Any property or and other loss.

Liability is limited to the purchase value of the affected product or order.

12. Governing Law

These Terms and Conditions are governed by the laws of Queensland, Australia.

Any disputes shall be subject to the jurisdiction of Queensland courts.

13. Contact Information

Email: info@vebatteries.com.au

Phone: +61 493 377 671